How do I sign up for a trip?
To sign up for one of our trips, simply book through the website and, in most cases, pay a deposit fee. Easy!
What are your payment methods and terms?
You can pay via credit card, including Visa, Mastercard, and American Express. After you've paid your deposit (if applicable), the outstanding amount is required 90 days before the start of your trip.
My plans have changed; do you offer refunds?
We have a free cancellation policy up to 60 days before the trip starts. After 60 days, refunds will vary depending on the trip – please double check the terms of your booking.
Are flights included?
No, flights are not included. Guests must book their own flights - please refer to the travel and FAQ sections on the trip page for information on flights and nearest airports.
Can I book my own accommodation?
Most of our trips have flexible accommodation options, such as staying in your own camper van or tent. However, we do not recommend booking third-party accommodations to ensure a smooth trip.
Can I upgrade my accommodation?
For accommodation upgrades, please contact your trip host for availability and specific requests.
Do I need travel insurance?
Yes! You should purchase travel insurance prior to the start of the trip.